Shipping Policy

At Boca Music, we strive to deliver your orders in a timely and efficient manner. Please review our shipping policy below:

1. Processing Time All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

2. Shipping Methods and Costs We offer shipping using various carriers including Fed-Ex, USPS and UPS. We offer flat rate shipping; $49.99 for all guitars, basses, mandolins, banjos, $7.99 for all effects pedals and accessories and based on weight and size for ukuleles.

3. Delivery Areas We currently ship in the United States.

4. Order Tracking Once your order is shipped, you will receive an email with a tracking number to monitor your shipment's progress.

5. Undeliverable Packages If a package is returned to us due to incorrect shipping information or if it remains undeliverable, the customer may be responsible for re-shipping fees.

6. Damaged or Lost Packages In the event of a damaged or lost package, please contact our customer service team at customersupport@bocamusic.com or call 269-425-2031 within 2 days of delivery to resolve the issue.

7. Contact Us For questions or concerns regarding shipping, please contact us at: customersupport@bocamusic.com Phone: 269-425-2031.